After 3 days of rainstorms, I discovered my sump pump had broken. My basement was flooded with water that had pushed its way in through any crack it could find in the basement. I had house guests flying in from out of state in just a matter of hours, and needed the problem fixed fast! I called Roto-Rooter of Columbus Ohio who treated my problem like a top priority, quickly dispatching a plumber even though it was already 9 PM. He showed up within 30 minutes and went right to work. By 10 PM the new sump pump was in, the residual water underneath the house was quickly draining, and he even took the time to advise us on how we could eliminate the standing water in the basement and address the cracks that he saw in our foundation. He was friendly, fast, efficient, and even allowed me to use an online coupon without printing it out. I would definitely call Roto-Rooter of Columbus Ohio again. Technician #1262 you are amazing!
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