Wow, I have never been this unhappy with a service or provider! First of course the price was not the same as what they originally quoted. The tech said for more money they can do a deep cleaning to get the stains out. He said he was 98% sure it would work, so we did as he recommended. It didn't work so of course we called for him to come back out. The next day he didn't show up when he was suppose to, so we called again and they said he will be out tomorrow and call to set up a time, well never did again. We called again and they set up another meeting which the tech never showed up again. I finally called and talked to the owner who said he will set up a meeting for the next day. I said no I want my money back, the cleaning didn't work and he hasn't showed up all week. The owner said no I will set up a meeting and I said well come today since it was suppose to be today. He said no! I will send him tomorrow. My wife took the phone and it ended by him asking my wife if she was stupid! I come from a service business and cant imagine talking to my customers like that and giving a service that doesn't work. I would truly stay away from this company!
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