This is the worst community! When I toured the complex, it looked great! The grounds were nice, the model was beautiful and the staff was friendly and helpful. Then I signed the lease. Immediately, we had problems with our 20 year old appliances. The oven door fell off the day we moved in and broke my daughters foot. It took two days before we were brought another 20 year old stove. I found black mold behind the refrig. I called maintenence and they came in and washed it off and painted the wall. Less than a month later, I found more black mold on the A/C unit. Again, they came in and washed the wall and painted. I asked for an air quality test, they refused to have one done. I am severly allergic to mold. I had to pay over $300 for the test out of my own pocket. Then we had a water line break in the middle of the night. My apartment was being flooded! I called emergency maintenence. After 45 minutes of water pouring into my apartment and not one return call from maintenece, I called the fire department to come shut the water off. I had to file a claim on my insuance and the complex refused to refund my deductable. I had to pay for a hotel room out of my pocket for a week because it took them that long to make the repairs. Their negligance came out of my pocket! I then found more black mold because they didnt remove the carpet. They just used a big fan to dry it. I asked to be trasferred to another apartment. They wanted to charge me a transfer fee! Plus the only thing available was an apartment that cost more. How convienent for them! I took the new apartment because I can not live with mold. The new apartment was just as bad. Again, 20 year old appliances. Half the burners didnt work, stains on the carpet, dishwasher doesnt clean, noisy neighbors who have the police there twice a week for domestic violence. My front step was broken and it took them 3 weeks to replace it. We were missing a step for that long! After being in the new apartment for several months and not getting repairs done in a timely manner or done at all, I decided to break my lease and move. They wanted to charge me $1200 to move out. Really? After all the $$$ I had to ""invest"" into this property? I had them investigated and the lease looked over and lo and behold, the lease isnt even legal. I had my apartment inspected by a housing inspector and submitted a demand for repairs. Safety violations - 5 days, other violations - 10 days. If not resolved, I was legally allowed to move out. Of course, nothing was resolved. Some of the safety violations: burnt wires on the stove burners, outlets that dont work, no vent fans, broken rail on upstairs balcony, cracked front steps, inadequate hot water, broken front door lock, windows and sliders not sealed from the elements, the list goes on and on. Of course, nothing was fixed and I moved out. Now they are trying to collect money from me for breaking my lease. HA!!! AVOID THIS COMMUNITY AT ALL COSTS! YOU WILL INCUR EXTREME LEVELS OF FRUSTRATION, COST, AND POSSIBLE PERSONAL INJURY!!!!
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