I have to say that I was confused by the negative comments here. I did not read these comments until after I had had such a pleasant experience with Jerry and his company. I was so impressed with his going above and beyond to help with my circumstances that I felt compelled to write a ""Thanks for such great service"" comment about Jerry and his company which includes extended family members. I was completely happy with the time and effort that Jerry spent on fixing my appliance problem. He was efficient, professional, and knowledgeable as well as polite and kind. I'm glad that I did not read any of these negative comments before dealing with this provider because I might have made the decision to not use their service. I will use their service again when needed and would not hesitate at all to recommend Jerry and his company to others.
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