MY FRIEND purchased a KIA Spectra 2009 from them in June 2011. He asked them to include ALL TAXES AND FEES & PROPERTY TAXES IN THE LOAN & ANYTHING ELSE HE NEEDED TO GET TAGS ON THE CAR. Car Smart wrote a check out to "" Kansas Department of Revenue "" for $865.01 and did not include Personal Property Tax & Title Fee & Registration & Highway Patrol DMV inspection which was an additional total of $ 498.87. I spent all day at DMV and drove to CAR SMART and they REFUSED TO HONOR THEIR AGREEMENT & I was so angry and I STARTED TO CUSS AT ONE OF THEM & THEY THREW ME OFF CAR SMART PROPERTY AND THREATENED TO CALL THE POLICE ON ME.
I left and reported them to ANGIES LIST & I was the first one to give them a review and now they have all very low marks.
The car when I got it off the lot had to have the tires balanced and the windshield washers did'nt work and I had to go back and wait hours for them to fix it. The spare tire in the trunk was loose and was flying around in the trunk. They even told me the tires were NEW which they were not they just has a thick coat of ARMOR ALL on them. CAR SMART IS A JOKE DON'T WASTE YOUR TIME OR MONEY AT THIS PLACE ITS BETTER TO TAKE THE BUS THEN DEAL WITH THESE LOOSERS !
CALL ANGIE'S LIST AND REPORT THEM LIKE I DID. I WAS THE FIRST PERSON TO REVIEW ""CAR SMART"" AND NOW THEY HAVE A VERY LOW GRADE.
I was with my friend thru the entire ordeal at CAR SMART and heard every thing they said and promised they would do and now he ends up with an additional 500 dollars he as to pay to get his tags. Just a Bunch of LIERS AND SWINDLERS AT CAR SMART !
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