Had service for years and suddenly they stopped service without notifying any of their customers. noticed they hadn't done their job that they were paid to do and pick up our garbage for over 3 wks. Wasn't too concerned because they were consistently late picking up our garbage. Called and was told that they didn't cover this area for garbage pick-up due to Bloomingdale being ""too much trouble"". I had paid in advance and was wanting a refund so the lady gave me another number; called the newer number and couldn't get a hold of anybody. Tried the older number again and they didn't pick up! Waited until the next day and was able to get a hold of someone but when I mentioned the refund the call was ""disconnected"". Tried calling again and no one answered. Called the next day and the man said that he was out and could not look at my account but he would give me a call later that day, which he did not. Called them yet again and he started raising his voice and yelling @ me over the phone saying ""no I didn't say I was going to call you back!"" and went on to complain of the area being a problem! I reassured him not to be defensive because I was just wanting him and I both to be on the same page about receiving the correct amount of refund. He had to call the lady who was keeping the accounts and called me back and kept on complaining of the area and that's why he had to drop business in the area.
In summary:
-SUCKY SERVICE!
-INCONSIDERATE
-UNPROFESSIONAL
-SURPRISED THEY ARE STILL IN BUSINESS!!
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