I got ripped off! My credit card was charged for months after I canceled my membership, and no one seemed to be able to help me resolve this. I called several times a day for a week and finally was able to reach someone. He told me he would have to talk to his IT guy and would call me back. What an IT guy has to do with charging my card is beyond me. After receiving no call back, I finally ended up changing my card number to avoid any further charges. Never again!
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