This was the worst experience I've ever had at a pet store, and will never shop at Collar & Leash Pet Food & Supplies again!
I used to buy 2 bags of Innova for my dog every month.
I used to get 3 Flossies a week for my dog every week.
But after the experience I just had, I will never shop in there again.
I bought some bully sticks from there and when I got home, I noticed there were bugs in them. How could I even give that to my dog? How disgusting!
When I went back to the store, the young gentlemen acknowledged that they have a bug problem. He said ""Yeah, I cleaned out all the bugs this week."" Sick!!!
Then the girl working the register had the nerve to jump in and say ""The bugs won't harm your dog."" That's just disgusting! She obviously doesn't care about pets, to let a pet eat something infested with bugs/larvae!!!
As I was in line, the young guy decided to help a women (in short shorts) instead of the next customer in line. I was appalled, and couldn't believe how homophobic he was that he couldn't help me because I was a man. He obviously wanted to flirt with the women instead.
Come on now Ivan! Come on now Collar & Leash! Shame on you!!! Shame on you for being homophobic in West Hollywood! Shave on you for letting a bug infestation happen in your store. I'm going to do my best to get someone out there to inspect your store! It obviously isn't up to code! At least not by West Hollywood standards!
I spend over $400 a year there between dog food, snacks, collars, pet supplies. I'll spend no more there. There are so many other new and CLEAN stores to shop in...that treat their customers equally and with respect!!!
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