The dispute never involved a trust account issue, rather it was a commission error that when reported, was corrected and the owner was credited back in full. We've been in business in Palm Springs for 27 years, representing hundreds of homeowners and accommodating thousands of guests. I wish I could say that we never make mistakes, but sometimes we do. However we act immediately to correct any oversight, as we did in this case. There has been communication between us and the complainant Reaching a final resolution and agreement for both us to move on.
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