I am absolutely appalled at the service I encountered here today. I ordered my favorite food for lunch and being a long time customer the beef tasted odd and there was hair in my food. I called in to ask for another order or a refund, but instead I was insulted and called a ""bitch"". I will be telling all of my friends of the despicable customer service and warning them not to go there.
I'm not surprised Kakelady received that type of service. They are very rude.
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