I was an out of town visitor in town to take care of my daughter who recently had dental surgery and my car developed A/C problem. I was advised to go to Sears. They later called me and said it was more than they could handle. I asked who they suggested. And they said, Kniesel's Auto. And I said I know them. We had my daughters car serviced many times in the last 5-6 years. Long story short I didn't have to look up the phone number because I still had it programmed in my cell phone. I got a no longed in service message. But I didn't stop there. Got out the yellow pages and there the new number was. Matt answered the phone and asked if I could hold. "You Bet I could!" Long story short. I took in right in. Bryan Pearson filled out the paper work. They explain the whole thing to me in words I could understand. I added the need to fix my heater as well. I signed the order. And went out the door. Monday at 4pm I called for an update and Matt was getting ready to call me. It was all done fixed and ready. I told him I couldn't pick it up until Tuesday after my daughters dentist checkup around 11am. And it was washed and ready to go. Can you use me as a satisfied customer as a reference? You bet you can!
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