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Horrible customer service!! - Review by citysearch c | Jim Trenary Chevrolet

Jim Trenary Chevrolet

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Horrible customer service!! 7/1/2011

I would not recommend this dealership to my worst enemy. We traded in our car and it took the dealership over three weeks to send the payoff check to our bank. Not only did this cause us to almost miss a payment that could have damaged our credit, but it caused us to pay interest on two loans for almost three weeks!! On top of all that, when I called the dealership to discuss the woman on the phone was incredibly rude and acted as if how dare I bother her with such trivial things. There are much better dealerships out there with much better customer service!! more
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