The facility needs a face-lift. It's comfortable but old-looking. Definitely a salon, not a spa. It's not a relaxing waiting area, the changing spaces are like typical gym or public restrooms.
The check-in and phone staff were courteous. The masseuse and pedicurist were polite, friendly and didn't talk too much. However, my $65 custom pedicure lasted half as long (about 30 minutes) as a $26 'spa' pedicure at the typical strip-mall nail salon I frequent. The polish looks pretty but it was not indulgent or relaxing.
The massage was well done, too, but for my money - I'd rather visit a place that either costs less or gives you more of an experience. Better options out there.
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