If you want to start your vacation on a negative note then call Broadway cab.
My wife an I were going out of town on vacation and arranged a Broadway cab to take us to the airport. I arranged it two days in advance and called the night before to confirm the pickup. The dispatcher confirmed the pickup so we thought we were set.
At 3:30 am no cab showed up. We waited another 15 minutes, still no cab. I tried calling other cabs but the queue for calls was long.
So we finally decided to drive and pay the $80 to park in long term parking at the airport. The trip to and from the airport would have cost $40.
The excuse the dispatcher gave was that their computers were down. Are you kidding me! I don't believe it for a minute. I think they overbook and then pick and choose where to dispatch.
If you read the crap on their web site you would think they really care about service. They don't!
So beware of doing business with Broadway if you want to start your vacation on a positive note!
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