Totally blew me off, over and over again. Kept saying they needed to call me back (when simply trying to make an appointment), then wouldn't. Repair person didn't show up. When I called to ask if the repair person was still coming, the person answering the phone said--you guessed it--"let me check and call you back." Never did of course. Wanted to tear my hair out. They repaired the sliders on my sliding door previously, but the sliders broke 2-3 years later and need to be replaced again.
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