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Well Stocked Shop, Extremely Poor Service!!! - Review by citysearch c | Hobbytown USA

Hobbytown USA

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Well Stocked Shop, Extremely Poor Service!!! 6/11/2011

It's clear many of the below female reviewers must be friends with the manager lady - I mean how many ladies shop at a hobby store - none! On to my review. They have a good selection, decent prices, however some pricing higher than the MAP from manufacturers - they are gouging us! Otherwise the shop is well stocked across the board. However, their service levels speak volumes. All of the 'kids' (yes I'm calling the kids) act like they have a holier than thou attitude, and could care less about helping the customer. The last three times I was there; the kid with spikey hair was too busy painting his lexan body to help, went bank a day later and same thing.. and the last time they would rather just sit and talk than help a customer with cash in hand. I wish I owned a hobby shop in Corona as I could sell products at sky-high prices, offer top-notch customer service, and put HTU out of business in this city. more
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