First time we came to Falls Road animal hospital for puppy shots it was great, a bit pricy but it offered 24 hr emergency care and we decided it would be a good idea to make it the regular vet. Second time we were not so lucky. Our dog escaped his crate and decided to eat pillow stuffing so I made an appointment for the next day to make sure he does not have an obstruction. Despite having an appointment I waited for 4 hours to be seen by the vet for five minutes. It did not help that they forgot about us 3 times in the examination room and then they charged $400 for inducing vomiting and an x-ray. When asked wether he actually threw up the stuffing the tech gave me exasperated look and handed me my dog leash, stomped away to be never heard of again. It was clear at that point that I would avoid this hospital for actual visits. Before finding a new vet however I needed heart worm meds and decided to buy them online from pet Meds. Unfortunatly, pet meds could not provide the medication because Falls Road hospital never bothered to verify the prescription. So based on my experience they provide really lousy service and should be avoided at all cost!!!
more