Every time I have any interaction with this establishment, the staff is confused and unorganized.
I have been here three times and EVERY TIME, it never fails, they give me the WRONG doggy report card and have FORGOTTEN to do something I have specifically asked them to do.
This last time they forgot to test my dog for worms and heartworms. They then gave me a heartworm preventative to start my dog on. I later learned that if a dog has heartworms and is given a preventative they can experience some very serious side effects, and in rare cases can even die.
My dog is a recent adoption from the pound, and therefore could very easily have heartworms, which is why I made a point to specifically ask for a heartworm test - its also part of the package you pay for when you adopt from the city pound, and therefore something they should have done without my asking.
THIS ESTABLISHMENT PUT MY DOGS HEALTH AT RISK because of their horrendous organization skills, and inability to communicate between staff members.
please save yourself the trip out to the boonies where they are located, and just use a vet in town. it would be a real task to find a vet worse than this one.