so, the wife and i were in the process of getting estimates for replacement windows and decided to give these guys a call because we've seen them advertise in tv. big mistake. the salesman showed up 45 minutes late, which would've be fine if he'd at least given a call, but he didn't. to make matters worse he didn't even apologize. when asking questions that i thought he should know, he skirted around them and never gave me direct answers. very unprofessional and not at all confidence inspiring. if i had read the reviews on here, i would have never called these clowns to begin with. however, that being said, the reviews of another window company (highest rated i believe) lead me to a decision that i not only am overjoyed with but also have not one regret. the salesman was a true professional, extremely knowledgable and applied zero aggressive sales tactics. we are in love with the windows...not to mention, this company donated 3% of the job cost to a charity very close to our hearts. reviews speak volumes....and it seems as if window worlds 5 star reviews were made up by someone thats affiliated to them...just check the dates.
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