Took my car to Rick's for an alignment. Should've known better after the phone call to set the appointment. Without even looking at my car the service guy is telling me ""well you know these cars have been known to have problems with the springs"". After I told him at that point-I just want the car alignment done. He asks me what the car is doing. Um, like because I'm female I wouldn't know that my car needs an alignment! So I drop my car off the next morning. Within a half hour they are calling me telling me that the ball joints are shot and need replacing. I once again told him I just wanted the alignment. Service guy started getting really pissy with me and said he cant do just the alignment without replacing the ball joints. Told him I would just come get the car. Went to pick up the car and was told that there was an inspection charge. REALLY? Told him sorry I'm not paying anything!! They should've told me there would be an inspection charge when I set up the appointment! Just felt they were VERY CONDENSENDING to women!
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