My experience with Gentle Express was great. I am a very nervous person especially when trusting someone with my belongings. However once I spoke with the customer service manager at the office he gave me some reinsurance that I was going the right route. From the moment we spoke he was very poilte and answered all of my questions regarding rates, price, moving service on the spot. I have to mention this because a few other Boston moving companies when asked a question would say ""someone will get back to me"". This is what made me really use Gentle Express. I didnt want to have to worry about anything. I had a crew of 4 movers who worked extremely hard and had to help me pack because I didnt know how to pack certain things. They explained everything to me and explained the additional fee because of them having to pack. They wrapped and packed everything for me and made moving easy for myself. On the delivery side, different crew of men but none the less they were just as great as the crew who helped me in Boston. I plan on moving back to Mass and I know which moving company I WILL be using. Thank you again guys.
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