I completely agree with Hilltop. I had the same exact experience today. Scott (Team ford of Marietta Used Car Manager) is by far the worst used car manager I have seen. He called me a ""freestyle buyer"" in my face. He started intervening in the last minute where the deal was finalized and 99.5% sealed and eventhough I insisted on talking to the sales rep I was dealing with all along he said ""I make the call of whether you get to buy this vehicle"". All this happened because I showed my discontent in paying $600 as documentation fee. Its the ploy they use to make up for the amount they lost in base price due to haggling and charge exhorbitant documentation fees. Due to Scott's horrible behavior and pathetic attitude, I walked out from the deal in the final stages. I would rather not buy from a dealership with a Manager like that. God knows how they will treat me after I buy the vehicle. I hope Team Marietta takes cognizance of Scott's poor customer service and disrespectful attitude. Team Ford of Marietta will continue losing customers until Scott Patterson is shown the door and you have lost a customer in me forever.
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