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The Worst Management Ever - 2011 - Review by citysearch c | City North At Sunrise Ranch

City North At Sunrise Ranch

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The Worst Management Ever - 2011 6/14/2011

Don't even consider moving into these apartments. The only thing the management is interested in, is leasing apartments. Any problem or concerns the residents have are ignored and never taken seriously! For example the gas grills at the pool have been broken for over 5 months and when brought to management attention the resident was told they would be fixed next year and that is OVER 7 months away. So if the residents want to grill food they have to go to a park or risk getting second degree burns when using the broken apartment grills.You are not allowed to use your own grill anywhere on the apartment complex grounds. The pool rules state no alcohol or glass bottles in the pool area because of the family enviroment. But when the management observes people getting drunk, drinking alcohol in bottles at the pool area, with lots of kids swimming in the pool, they run away and dont deal with the situation. So the resident has to gather their kids up and leave the pool area and let the drunk idiots have the pool to themselves. This happens on a regular basis, which ends up in broken glass in the pool around the pool, and then the pool gets closed for all residents for days till they get their lazy asses up to clean things up. Everyday at the pool you can observe kids dragging the pool chairs into the pool and using them to stand on and jump off of. This leaves all the pool furniture broken, but if brought to management attention, they won't make the kids parents do anything to stop this from happening. When asked to replace this fruniture you get the usual response, ""maybe next year"". There are also no animals allowed at the pool either, but on several occasions there are dogs swimming in the pool and again the management will do nothing but tell the complaining resident that it is against the rules and then they hide in their office till the complaining resident leaves. On the new resident tour they point at the grills, they walk you around the pool and paint this picture of how nice things are just to lease an apartment and get your money, after that you are on your own, good luck! Another selling point is the security gates out front of the property. These gates are broken at least three days every week, and the exit gate is on purpose left open several hours every day. This leads to apartment break-ins on a regular basis, garage breakins and car loads of non residents flooding to the pool with cases of bottled beer to have their parties in front of the paying residents. The tour also takes you on areas of the complex where they use the sprinkler system, but not to the areas where they are not watering and just letting the grass die and turn to dirt! You are also told there is a resident Police Officer in the complex, but when you approach him with a problem he tells you the truth. That they don't give him a rent break and that he just happens to live in the complex, and then he tells you to call the Police yourself. A lot of good that does. When the Police do show up they inform you that the apartment complex is private property and there is nothing they can do to inforce the apartment management rules. The only thing the residents can count on is a $50 increase in rent every year and a drastic decrease in the complex's beauty and a drastic decrease in the features that bring the paying residents comfort and peace of mind for them and their kids! I would not even consider looking at this complex, much less consider moving here. There are way nicer Apt complexes in the area like Las Brisas Apts, and Tera Vista Apts. IF YOU READ THIS AND MOVE IN, YOU HAVE ONLY YOURSELF TO BLAME !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! more
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