I see the other two reviews are from 2006, and over a year ago in 4/2010. This is based on current experience. My work was over $2K including cleaning. I've had this same work done previously by two other dentist prior to relocating to Carmel. Both times the ceramic/resin fills lasted over 5 years--both past experiences with other dentists were excellent with perfect outcomes. This was the polar opposite.
1)Austin tried to push other treatments on me despite my saying I didn't want to do anything complex now. Just wanted to replace the resin fills.
2) He had BOTH his assistant (2 calls) and his wife (1 call) contact me at home over the weekend to tell me to read his email. This was disruptive and upsetting.
3) His email was a very lengthly recommendation to do complex work that I specifically said I did not want to discuss--nor would I even consider doing. Both of my parents and my brother recently died, and I was injured and just wanted to do what was necessary. VERY DISRESPECTFUL OF MY EXPRESSED INTENTIONS.
4) I'd already paid for the treatment I'd requested in good faith, and in advance. Otherwise, based on the email and phone calls I would have cancelled the treatment appointment immediately. I thought just suck it up, get it done, and never go back there.
4) During the treatment HE NEVER SHUT UP asking himself questions in the 3rd person and answering them himself. That along with the cheap Musax overhead and the very loud women working at the front desk, made me a nervous wreck.
5) He kept drinking a pink-red drink out of the large glass container off a blender-. HIGHLY unprofessional. I HAVE NEVER IN MY LIFE SEEN A MEDICAL DR OR DENTIST REPEATEDLY EAT/DRINK DURING A TREATMENT.
6) The work he did that other dentists performed and which lasted 5 years--he said would last 1 year--I was OK with that. THE FILLINGS FAILED IN UNDER 5 MONTHS.
7) I wrote that I wanted to be reimbursed for this failed work. He ignored it.
8) I went to another Dentist who was (or is) a member of the Ethics committee of the Dental Society and he said this amount should be reimbursed--that the filings should have lasted '5-10' years. He made the repairs -quickly-painlessly-professionally. I was extremely happy with HIS work (the 2nd dentist, NOT Austin). Naturally, I had to pay again. This Dentist said he'd call Austin and say he should reimburse me.
9) I've contacted an attorney and if this unethical, unprofessional Steve Austin DOES NOT reimburse me for his terrible work--then I will be suing.
There are too many good dentists around too put up with this kind of shoddy behavior.
I have NEVER had ANY WORK done by ANY dentist in my entire life that was so upsetting, unnerving and horribly done. I would never recommend him to anyone.
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