Our experience with Pilchuck most wonderful and was under some of the worst circumstances....a 6 year old little girl facing some complicated family issues who witnessed ""her bestest baby, Sadie"" (Pomeranian/Alaskan Eskimo mix) get ht by a car. Hysteria wrapped in fatalistic fears in only the way a little girl can project (think non-stop tears at shocking volume) dominated near every moment that followed. Not only did Pilchuck save our Sadie's life, they helped ease our little girl's worst fears. Even when they said Sadie had to stay overnight, despite their promises that Sadie would be well cared for and be okay, it was a rough night here at home and how appreciated it was to wake at 6:00am with a message Sadie would be ""just fine"" and coming home that day. The care Sadie received at the vet was first rate and the after care instructions were clear, concise, easy to apply and right now my biggest problem is trying to keep Sadie and our 6 year old from playing too much. Thank you, you saved our dog and everything else important in our lives.