7:30 am oil change appointment led to needing my serpentine belt changed. That wasn't the problem. The problem is that my vehicle 2007 prius wouldn't start. It took over 6 hours to figure out they put too much oil in it and activated some computer shut down. Praise goes to the mechanic who figured out how to manually reset the Prius and the lead mechanic to know that they caused the mistake. The mechanic did apologize for his lack of knowledge on the Prius. I have always had my oil changed done at Spring Car Care, who now are known as Driver's Auto. I have never had any problems before they changed names. Management did not apologize and didn't offer any compensation (ie:free oil change, $50 off). I picked up my car at 5:15pm. I'm left with the feeling that I know the mechanics will try hard to correct mistakes but should my car be used as a free guinea pig for Driver's Auto?
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