I have to say I love the Arcona facial. I've been several times and it never disappoints. However, I have to say, I was very disappointed with the girl at the counter who didn't tell me that I paid an additional $100 when I gave her too many gift cards and instead told me I owed $10. I called later in the day, when I realized what I had done and was told they would "look into it". I will not go back if they have dishonest employees.
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