I work at a Full Service Auto Shop in Ballard. I purchased a 91 Mustang as a project car, auto trans was not shifting into overdrive. after a filter change and a flush, along with a friction modifier the symptom persisted. A mystery to us full service guys, the next logic step is a specialty shop. My service writer highly reccomended Daves Transmission. So i decided to stop in.
I tried to pull into the lot, but had to leave my car half way into the street because of how cramed their lot is with cars. I parked and went inside. Automotive parts litter the floors along the entrance and the somewhat of a front counter. A young man is sitting on a couch to my right. far behind the counter is a gentleman doing paperwork, he looks up and sees me, then continues what he is doing. the phone rings, the man answers ""Transmission service, how can I help"". I continue waiting at the counter. he finishes the call and continues with his paperwork, a woman walks up next to him, looks at me then the begin to make small talk. I continue standing at the front counter for another minute or two before walking out, without anyone there even achnologing my presesce.
Never let these guys touch your car.
Any automotive shop with the slightest amount of customer service would have an employee asking me how they could help within seconds of entering a lobby. not making me stand there waiting to be ignored for minutes.
Never go to Dave's
Never reccomend Dave's
Plain and simple
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