I brought in my 2009 jeep liberty for service at NW jeep Chrysler Dodge and was so impressed with the customer service I got. One of the issues I was having was that the tire pressure light was turning on inappropriately. We filled all the tires up with air, and the light continued to stay on. This was a problem we had before as well (unfortunately it didn't get fixed the first time I took it in.) BC of this, when the pressure in one of my tires was actually low, I ignored it, thinking it was an error. Well, this ruined the tire as I kept driving on it. I spoke to the manager, Dennis about this, and he was super nice and said he would take care of it, free of cost to me. Ron, the service tech in charge of my jeep, kept me updated everyday on the status of my jeep. Another issue I was having was that the slider roof was leaking when it rained. Not only did they fix the leak, but Ron noticed the water stains it left, and took the initiative to get those cleaned for me as well....and they ended up cleaning the whole inside of my jeep. These are just a couple examples. Ron and Dennis made a frustrating situation (needing to have to fix things already on a new jeep) a very pleasant experience. Highly recommended, will continue to go back for future service needs.
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