Julian and everyone over at Castle Flooring did a wonderful job for us. I got bids from two different contractors for installing wood floors in my house. The bids were very similar in price but I felt like the customer service at Castle was better, and I am pleased with the choice I made.
Julian's bid was much more comprehensive than the other bid I received and felt that I wouldn't have any surprise charges (and I didn't). Julian was also very patient going through our flooring options and explaining the pros and cons of different kinds of floors. After a few visits to his store I found several options I liked, but nothing that was quite perfect. I described what I wanted and Julian called me a couple of days later and had found exactly what I had described to him.
The process of installing floors in a house you are living in is a hassle and there is no way around it, but Julian and his crew did a very good job working with us. They made installation relatively easy, and were enjoyable to work with. I had a few questions and concerns during the process and they promptly addressed every one of them. The project got a little behind schedule, but instead of saying they would come back in a week to finish (like many contractors do) they asked to work late a couple of nights to make sure it would get done on time.
Contractors can be a mixed bag, but I recommend Castle Flooring. We had a very good experience.
more