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Horrible. Nasty. and Rude - Review by citysearch c | Acme Food & Beverage Co

Acme Food & Beverage Co

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Horrible. Nasty. and Rude 5/10/2011

I wish I could give this lousy excuse for a restaurant zero stars instead of a complimentary one star. Unwelcome is an understatement by previous reviewers. On Mother's day and the day of my sister's graduation from UNC Chapel Hill, we planned to go out for a nice dinner to celebrate. We called Acme six hours ahead and asked for a reservation for five. The hostess remarked that they don't take reservations and we would just have to come in to try our luck. Ok. So we show up at 7pm and put our name on the list. There were multiple large tables empty inside and no one else waiting ahead of us. They said the best they could do was seat us on the patio. OK. So we all went to the bar, ordered from their decent draft beer and wine selection, paid cash, and waited for the table. That's when things went sour. After 15 minutes, the manager came over and told us our table was ready and if we didn't get up ASAP and follow him immediately, we would lose our table. Rather rude we thought. On the way to the table, he remarked that we better have paid our bar tab because our table server would be too busy to serve us! I don't take to kindly to restaurant staff that treat my retired military officer dad, mom, sister, and my wife like scum. I also don't appreciate being treated that way by a business that we chose to visit to spend $$$$ on dinner. Further, as he led us down the back hall to the patio, a server with two food plates appeared out of the kitchen. The manager yelled at us, ""Get out of the way, can't you see we have to serve food!"" Shocked we wedge our bodies against the wall, so that the staff, who could have waited all of 5 seconds, could walk by. So we get outside to the table...shocked... He had a table for two that he was going to seat us at! For the next five minutes, while we stood there waiting, this incompetent manager pulled up random stools and garden planters for us to sit on! Looking around the patio, there were at least 6 empty tables and 20 empty chairs. He said we (all five of us) had to sit at this makeshift table for two. Very insulting. Next door, a table of eight was happily eating dinner. After a few minutes of sitting, I went inside to ask if the staff could pull up a second table so that at least our plates might fit. The rude hostess didn't waste any time treating me rudely. Said it was ""tough s$%t and you'll have to talk to the manager"". ... Nasty nasty people. Even more shocked, I went to find the manager. I asked him if there was any way to pull up the nearby table so that we could reasonable sit and eat. He said no, that they don't move tables! Yet right there on the patio was the eight top with three combined tables! I said, ""well how can you better the seating situation, is there a table inside?"" (there were at least half a dozen). He told me, ""You can sit where I f*%$ing put you or leave. If you have a problem with that, go f*$# yourself!"" Seriously, I couldn't make this up. Flabbergasted, I went out to the table, where my family, not wanting to cause a scene, was trying to make the best of the situation. Meanwhile, the waiter was cleaning up a spilled water glass, a glass that had fallen off the cramped table. The manager came out and started yelling at us, saying ""I don't understand what the problem is, you sat here and you can eat or leave!"" I don't think a review of the mediocre food is worth my while. The cockroaches scurrying across the patio provided the entertainment for the evening. I do have to note that the waiter was respectful and did a decent job and that the patio space, minus the roaches, was nicely decorated. We really should have left though. This town has many other, much much better restaurants. Please don't go here with anyone you care about or if it bothers you to give business to nasty a$#holes. Pathetic... more
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