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HORRIBLE SALON CLIENT BEWARE!!! - Review by citysearch c | Domani Studio

Domani Studio

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HORRIBLE SALON CLIENT BEWARE!!! 5/31/2011

BEWARE!!! This salon will lie to you to get your money then turn their back on you! I saw their special for $99 for 3 laser hair removal sessions. I called to find out what type of laser they used (to make sure it was worth it) and they told me they used a Candela laser. Candela is a high quality laser so I made the appt and went. During the procedure I had to keep telling the girl she missed spots and pointing them out to her. After a week I had no results so I emailed the owner she told me she would have the girl who did my procedure call me. She never did and the owner kept putting me off or not responding to emails and messages. I took it upon myself to call the laser manufacturer to see if having no results was typical. Instead I was informed by Candela's VP of Sales that Domani Studio/Beauty Solutions does NOT carry a Candela laser. In fact one of Candela's reps had gone out to her about a week prior to try and sell her one and saw that she has a laser NOT EVEN USED FOR HAIR REMOVAL!!! I informed the owner of what Candela said and all she said to me is ""We do not give refunds for any reason"". Not even if you lied to get my money in the first place??? Horrible unethical business practices. more
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