I have bought several cars over the years...new and used. This is by far the worst experience I have ever had. Never have I experienced such deceptive practices and unprofessional service!
My horrifying experience started with a small issue involving a crack in the windshield they ""fixed"" with a resin injection prior to me purchasing the car. I was not made aware of the existence of the crack, as it would have affected my decision to purchase this vehicle. Within two days of purchasing the vehicle the crack reappeared, and I tried to approach them about repairing it.
Not only was I refused service of ANY kind, but found out that their ""30 day return policy"" that the salesman AND the finance manager told me about was a lie. When I told them I would not accept this treatment, they threatened to void my warranty that I purchased with the vehicle. They proceeded to taunt me, telling me that there was nobody I could call to resolve this and that I was ""screwed"" (their words).
This is the way they treat you less than a week after financing $16,000! I haven't even gotten my plates yet!
DO NOT GO TO THIS DEALERSHIP! IF YOU DO...DO NOT SIGN A THING WITHOUT A LAWYER PRESENT AND A MECHANIC LOOKING OVER THE VEHICLE FIRST!
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