I've been using Peter Jacob for well over a year and I've been very satisfied with the service and the value. In that time I've used multiple stylist and they have all been professional and capable. It's great to have a place to go where the staff gets to know you and the way you like to have your hair cut.
Friday I had finished my cut and was waiting for my wife when another customer (Rose Bliss based on her review) went nuts over the price of her daughters treatment. The staff was polite but she was ballistic by the time Kathy, the owner, came up to talk with her. Rose left the store screaming that she was going to slam the store on citysearch. I decided to register and provide my own experiences when I saw that she had indeed left a low class, name calling review. I've seen Kathy go out of her way to make sure customers were satisfied. Rose spun herself through the rook before Kathy could even address her concerns.
more