Erin, the Store Manager, first helped us when she was just a Sales Associate at the Eden Prairie location. Before going to WDD we had shopped at many of the big name jewelery stores and after spending 5 min with Erin we quickly realized that WDD is on a completely different level of customer service. The first thing that Erin asked us was what price range we wanted to stay in, so that she did not show us something that was outside of our price range. This really impressed me because many jewelers show you styles that are outside of what you want to spend. Erin promised us that she would keep us in that price range and did exactly that, until I decided to buy a way bigger diamond than we had ever talked about :-) We were so impressed with Erin that even though we live 5 miles from the Maple Grove WDD we drive almost 30 miles to the Bloomington location just so we can work with Erin. WDD has turned me into a lifetime customer and we cannot wait to celebrate our first milestone anniversary and buy a new ring from WDD.
I see that one person has trashed their perfect 5 star streak and I have to say that I believe in fair reviews and voicing your opinion, but when you see 15-5 Star reviews and only 1 negative review you need to take the 1 negative review as a person looking for attention. Please give this staff a fair chance before you write them off, because they will blow you away!
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