I was a TV Max customer for 9 months when I lived in Houston. I work remotely from home and depend on the internet to work in order to complete my job. It went out on a weekly basis.
Never once did I pay my bill late. When we signed out in October 2010, we were told our initial prorated amount (around $83) would be sent to us. It has now been over 6 months and I have not received anything. I've called them on a weekly basis...nothing.
I finally searched online and found that the company that actually handles the financials is the company that bought TV Max and turned it into WAVEVISION...they're Broadband Ventures I Inc of Radnor, PA. I have left several messages with them to the point that I believe they're now ignoring me.
I would encourage everyone to pester them to get their job done. Their number is 610-293-5990 if you want to call and leave a message for Amber in accounting.
Should you feel inclined to write to them, their address is 290 King of Prussia Rd., Radnor, PA 19087. You can address it to the VP of Administration, Patricia Russell. Maybe if enough people bug the upper management someone will finally do their job. The WAVEVISION receptionists are useless.
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