My experience with Manor moving goes as follows:
1. Despite VERY thorough communication with Eugene, my contact, the men showed up unprepared and had to leave to get required supplies.
2. I had to sit in the truck for hours while strangers were alone in my apartment in order to avoid a parking ticket that I would have been responsible for.
3. Upon completion, I was issued a notice explaining the amount of tip that was appropriate. Not only was this awkward, this amount was MUCH more than the amount suggested by a web sight on appropriate tipping.
4. I was told my things would be delivered to Georgia within a week.. The move was September 16th. The delivery was more than 3 weeks later.
5. My expensive sofa was delivered with parts missing.
6. My expensive table was missing the hardware necessary to reassemble it.
7. In a false attempt to find the missing (and irreplaceable) parts, I was instructed to send pictures and more pictures of the sofa's missing parts. The table's parts were not mentioned.
8. Upon receipt of these photos, the owner of Manor Movers told me that one of his workers...6 WEEKS LATER...""remembers"" that the piece I say was missing was never there. He ""remembers"" mentioning it to me.
CONCLUSION:
Manor moving is no better than any other moving company. They want their money, that's it . In the event of a problem, all the feel good rhetoric about great customer service will amount to a waste of time and nothing. In my case the ""solution"" the company came up with was that I'm a liar.
Update: 4 months later by some sort of miracle, I found a replacement part for the sofa...$50...emailed Zvi Manor ...no response.
more