I was welcomed immediately when I went into the office by a very friendly man named Mike. He went over the possibilities of what may be wrong with my car, but assured me that with the mileage of my car, the worse scenario probably wouldn't happen and that it was hopefully a common problem I had. I was able to get my car in the next day and out that afternoon. Mike kept me posted on the progress of the car. The senior discount I got meant everything to me since I am on a tight budget and every penny helps. The final bill was very reasonable for the work they did. The atmosphere of the shop made me feel extremely comfortable in that customer service came first. I live a distance from the shop and had Enterprise Car Rental right there at the shop for my convienience, I also got a discount because work as being done at the shop. The people at Enterprise were also very friendly and quite efficient! Everyone was very polite and knowledgeable at both the shop and the car rental office, I could relax without worrying about anything. My car was ready for me the same day, so I was able to return the rental with only a days use, too! I definitely will do my car servicing at Kneisel's when I need service the nest time!I was even told to bring the car back in 500 miles to make sure everything was alright with me car, for free!
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