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Horrible Customer Service - Review by citysearch c | Holiday Inn Express & Suites MENTOR (LAMALFA CONF CENTRE)

Holiday Inn Express & Suites MENTOR (LAMALFA CONF CENTRE)

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Horrible Customer Service 5/23/2011

Hotel staff are rude and disrespectful. Even the owner is arrogant and unreasonable. If you are looking to get in and get out with no contact with the staff then I recommend this hotel, otherwise it is not worth the insults and stress. more
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