The package didn't come for a week or two - not that I was in a rush to get it. I had ordered it from Groupon (or one of those services) one a whim.
When I contacted them, they were incredibly nice and attentive. They responded right away and even offered to send me another one when it didn't come fast enough (it came a day or two later). Overall, the service is what earned this high recommendation from me.
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