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Bad Bad Service - Review by citysearch c | Jeffrey Buick-Nissan

Jeffrey Buick-Nissan

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Bad Bad Service 4/5/2011

If you want your car repaired right - skip this dealership. I took my car in on 3/9/11 for a 120,000 mile tune up. They flushed the automatic steering fluid as part of the tune-up. Three weeks later, my car had no get-up-an-go so I called my brother who said it sounded like a transmission issue and how to check. When I opened the hood, I had transmission fluid all over the inside of the car and the cause was that the dip stick wasn't put back in properly. Since it wasn't tightend, it took 3 weeks for 2 quarts to leak out and the car to start running slow. Had I not been on the ball, I would be looking at replacing a transmission. Thanks Jeffrey Kia - I've called 3 times and have yet to have my service person (Christian) call me back. I really regret giving them high marks but won't have that issue every again as I won't be going back. more
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