Service Legends Heating & Cooling came out and inspected my furnace and air conditioning unit. I was having some problems with the air conditioning unit, and I wanted to see what I needed to do. They came out and looked at everything.
My service technician, Dominic, was awesome. He didn't seem like he was in a hurry, even though it was Friday at 5PM on Easter weekend. The only thing is that they didn't call to tell me they were running behind. When he came in he was very friendly and very knowledgeable. I don't leave service men alone in my house, so I went with him to watch everything.
Dominic explained everything and showed me what was happening. He showed me the cameras and explained how they worked. He was very friendly with my pets, even as they kept interrupting him. When we went outside to get some of his equipment, he even helped me bring in my trash bin. He also talked very highly of Service Legends and his boss. It was excellent.
He was here from 5 to around 7:30. He took me outside to show me temperature readings, and he told me that my furnace is very good. His service was very thorough. Dominic even thanked me afterwards for talking with him and being with him while he worked, even though I was basically looking over his shoulder. I want to know what people are doing in my home.
I know that Service Legends is very customer focused, and I also checked out their BBB rating. I am getting a couple estimates for work, and Service Legends is going to be one of them.
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