Awful, awful, awful! Yes, the public areas are nicely furnished and maintained, the food is decent, the activities are alright, and some of the staff (bus driver) are pleasant and friendly. HOWEVER...the positives end there. I agree with the previous reviewer regarding the staff's inability to deal with patients with dementia. This is an assisted living facility; you're going to be working with elderly and should therefore be well-informed as to how to handle certain situations as a result. Rooms are always filthy despite housekeeping being included in the rate...dust on everything, roaches everywhere, smelly soiled clothes left unwashed. Call with a question or complaint for the executive director and be prepared to be treated like garbage. I've never been so insulted or disrespected in my life! I also couldn't tell you how many times I've stood at the front desk when a call has come in and the receptionist will ask the staff member if they want to talk to a specific person, then hear them pop back on the line and say they're unavailable and can only leave a voicemail (which takes WEEKS for a return phone call!). If you're looking for a place to throw away $4000/mo for filthy rooms and disrespectful management who will milk you for every additional penny, this place is a winner. If you're looking for a place to take care of your loved one in a clean and friendly environment, and treat you with dignity please look elsewhere.
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