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Great service - Review by citysearch c | Ooshirts

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Great service 4/22/2011

This was my second order with ooShirts. Both orders were handled exceptionally. The first, in January 2010 for T-shirts to be delivered in AK. Top-notch. The second, in August 2010, was a for four-color silk-screen T-shirts for an event taking place two weeks from my order. Well, I decided to change my design. Called ooshirts to put that order on hold. Got a customer service person instantly! No wait. I changed my design and called them back. Again, instantly a person on the phone. ooShirts reviews designs before printing. They wanted to be sure they had the correct font for my .EPS file. I told them what it was (Herculanum!). Oh, and I said, can you add a bit of text to the design and change the mix of T-shirt sizes? Yes, and Yes.... was there response! And the whole shipment of T-shirts arrived exactly as I wanted almost a week before I expected, in time with quite a bit of margin before the event I needed the T-shirts for. The bottom line: absolutely the best customer service and product, the T-shirts, look fabulous. On a separate but related note, I just started running last year so when I was on the phone with one of the reps I asked about silk-screen shirts using the Nike Dri-Fit type material . Well, of course they have them (champion ""Double Dry"" and Alo (a brand I had never heard of but turns out they make the best quality athletic shirts I have ever worn). I am and will continue to be a repeat customer. I rarely experience the level of customer service that ooShirts has provided to me. more
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