I have lived in Russellville for almost a year now. In this time the management has changed (I've been told this is not uncommon here and that the management has changed at least 4 times in the past 3-4 years). The new management is pretty awful. They are unresponsive, unreliable, and they border on insulting.
On several occasions, I put in noise complaints on my neighbors (after trying repeatedly to speak with them) and the management only document one of the complaints - and only sent one letter. Then, the neighbor filed a complaint on me for the same thing soon after receiving the letter from management. The management's response was to send me a letter - insinuate that I was harassing my neighbor - and tell me that it was ""my word against theirs'. The neighbors are new. I have lived here without incident for over a year w/ no problems. I pay my rent every month on time; and, I've gotten along with all my previous neighbors. Now, these new people move in, and cause my living situation to become unbearable and the management tells me ""it's your word against theirs"" AND, while referring to my lease, articulate that my lease is up soon. So basically, if I don't like it move. It's crazy making. And I'm still living with the constant banging and thudding of my neighbors. Needless to say, I'm moving as soon as my lease is up.
Additionally, the construction of the buildings is sub par. The walls are thin and the insulation non-existent. The apartments are cold in the winter (impossible to heat) and hot in the summer (impossible to cool).
The neighborhood is not the safest place. It's not terrible but car break ins happen.
All in all, the complex is sub par and the management incompetent. It's way to expensive for all the problems you have to deal with. Don't get caught up in how the complex looks when you check it out - looks are deceiving. I strongly suggest that you look at other places the live.
more