I too had an awful experience with Kreiger. In fact, I don't think anyone has ever been so utterly rude and offensive when I simply called for service. When I even hinted at the idea that there was a problem with the well they installed (since the county water test came back positive for e-coli contamination) they literally screamed at me on the phone and were unbelievably rude. I asked for a decontamination as soon as possible because I had an infant in the house and it was as if they didn't hear a word I said. I was polite, pleasant and simply asking for service I would happily pay for. It is unfortunate that they have a local monopoly. I hope another company might consider opening up on Long Island's east end. I know I would welcome it and I'm sure others would as well.
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