Absolutely terrible experience. The customer service here is just unreal. The 'gentleman' that we spoke to in order to put down a deposit for our tattoos was very short with us and unprofessional. He did not have any personable skills working with the public nor did he act interested. I'm not sure why he works there to begin with. If he is the 'face' of the establishment, I've come across many of people that wont go back here just because of their experience walking in the door.
He quoted us outrageous prices for small tattoos and would not help guide us in any direction with a tattoo we were asking professional advice about. He was not interested in giving us the time of day. He told us to call back the next day to consult him about what we were going to get for one of the tattoos and when we spoke with him the next day he was a JERK. (for a lack of other words) He rushed us through the whole conversation and started saying that we were liars and told us that even if we made the tattoo less detailed and without color it would be the SAME price?!!?!? He was raising his voice & speaking to us like we were garbage. Its just unbelievable to me. He for one, had no visible tattoos, and when I go somewhere for a tattoo I'd like to see someone who actually knows what the heck theyre talking about and WANTS the business. Or for this matter WANTS to keep up a good image/reputation.
Not only was he rude, the prices here are OUTRAGEOUS. I understand they do 'good work' but thats a given when you want to get a tattoo done, you want good work for a good price. They make a killing there in one day because they charge almost 3x's as much as a good tattoo parlor, and their customer service SUCKS. I'd recommend American Tattoo in Verona or Bay City Tattoo in Erie~ !