There is nothing more annoying than the techs speaking Chinese and making obvious they are speaking about you. I went in (the following day after having it done) to have a botched nail job fixed because they inevitably manage to mess-up the OPI gel manicure each time (cracks or has zero shine). Michael proceeds to give me attitude. He is never nice but if he did his job well it wouldn't matter. He needs to learn customer service. It is not my problem that he cannot do his job well and his male ego doesn't allow him to admit it. Instead he talks back and proceeds to babble to Laura in Chinese. He needs to go and work somewhere where he does not have ANY public contact.
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