I was so incredibly dissappointed and actually hurt by the service that was provided to me from this company.\r
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Our furnace in our house went out and we called SPPHA becasue it was local. They gave us a quote of $98.00 to come look at the furnace and $70.00 for every 15 minutes there. Seems ridiculous amount to come LOOK at our furnace. The guy came and looked at it and quoted us almost $1,000 to fix it. It was simply dirty and had a fuse shorted. Probably $10.00 for the supplies and the rest was labor costs. We declined the service.\r
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Only to find out a few days later that they charged our credit card $386 for simply coming to LOOK at our furnace and tell us it was dirty and needed to be cleaned out and fuse switched out. I called to find out why it was so much when it should have only been around $160. I talked to the man in charge, Dave or David, and told him my situation. He said it was charged so much because it was overtime and would cost $280 AN HOUR. And that the technician w
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