I took my 10 year old cat Max there because something was very wrong with him, not eating, lethargic, barely moving he stayed there for about 10 days and the dr. could not tell me what was wrong, but they still wanted to keep him there to run more tests, all I wanted to know is if he was dying or not and should I put him down, and the dr, kept saying he doesn't know... after $1200 i took him to another vet hospital that they recommended and they ran a few tests & told me he was in organ failure and should be put down, FINALLY i got an answer and sadly I put Max down, as hard as it was... Max spent his last 10 days in a hospital without being with his family, but in a cage with know one to give him love (I did visit him every night after work). I was also there at the other hospital when he was put down, as peaceful as it was & as thankful I was to get an answer, I am still very upset (this was a while ago) that one they were not compeitent enough to tell me, two--that they couldn't recommend this hospital to me earlier and three--that they felt OK taking that much money for doing nothing other than prolonging the outcome. On another note, we had to take our dog Hank to be put down and our original vet wanted us to make an appt or it would cost double (he was bleeding out of his nose and shaking--it had to be done right then an there, not a day or two from then) we called Foothill and they took him right away and the cost was more than reasonable--my thinking is that every place has issues, its just how you decide to receive them or not. I think that all customer service is dying and that no one cares & they know you don't have much of a choice, after all your pets are your family, are you really not going to do what you need to to get your pet right? Even if it costs you an arm and a leg?
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